DR. JOY ADEKUNLE · TRANSCEND COACHING & CONSULTING
Privacy Policy
How personal information is handled when you visit this website, contact us, join a priority list, or book a conversation.
Effective 21 September 2026
01
Who to contact
This policy covers the Dr. Joy Adekunle website and enquiries to Transcend Coaching & Consulting Company in Edmonton, Alberta. For privacy questions or requests, email [email protected] with “Privacy request” in the subject line.
02
Information you share
Depending on the form or service you use, you may provide your name, email address, phone number, organisation, role, website, appointment preferences, goals, and enquiry details. Correspondence and booking records may also be retained to support your request.
Please share only information needed for your enquiry. Do not send medical records, passwords, financial account details, or other highly sensitive information through general website forms.
03
How information is used
Information is used to respond to enquiries, arrange and manage appointments, understand the support requested, administer programme interest and participation, and maintain service records. Optional promotional communications require the appropriate consent; a booking or enquiry is not blanket permission for unrelated marketing.
You may ask to stop optional marketing by using the unsubscribe option in a message or emailing us. Necessary appointment or service messages may still be needed while a booking or service remains active.
04
Service providers and disclosures
The website uses HighLevel tools for forms, contact management, and scheduling. Booking information may be processed through connected calendar and meeting services to arrange your appointment. Providers may process information outside your province or country, where different laws may apply.
Information may be disclosed when necessary to deliver a requested service, with your consent, or as permitted or required by law. Contact us if you would like details about providers involved in your request.
05
Cookies and technical information
The website and embedded services may process technical information such as browser and device details, IP addresses, and cookies needed to load pages or operate forms and scheduling. Third-party services have their own privacy notices.
You can manage cookies through your browser settings. Blocking cookies or embedded content may affect booking and form features.
06
Retention and protection
Personal information should be kept only for as long as reasonably needed for the purpose collected, service administration, or applicable legal obligations. Retention needs vary by record type; contact us about a specific record or deletion request.
Reasonable safeguards are used to protect personal information, but no website or transmission method can be guaranteed completely secure.
07
Your choices and requests
You may contact us to request access to or correction of your information, ask about its use, withdraw consent where applicable, or request deletion. We may need to verify your identity. Legal requirements and other permitted exceptions may limit what can be deleted or disclosed, and withdrawing consent may affect a service that depends on the information.
Privacy concerns can be raised with us at [email protected]. You may also contact the relevant privacy regulator, including the Office of the Information and Privacy Commissioner of Alberta.
08
Changes to this policy
This policy may be updated as the website and services develop. The effective date above identifies this version. Material changes to the use of information will be addressed with any notice or consent required by applicable law.